Customer Service
For customer service call 742-RIDE
or send e-mail to ridehelp@gocitybus.com
Hours: Monday-Friday, 7:30am-7pm. Saturday, 10am-6pm. Sun, 10am-2pm.
Please allow up to 48 hours for response by e-mail.
Complaints
If we have failed to meet your expectations, we want to know about it. Please contact our Development Manager at 423-2666, or use our Complaint Form to ensure that your concerns are addressed as quickly as possible.
Comments and Suggestions:
CityBus is interested in your comments and suggestions. Please contact our Development Manager at 423-2666, or use our Comments Form.
Online Trip Planner:
Plan a Trip using our online trip planner.
Phones:
Customer Service: (765) 742-RIDE
ACCESS Paratransit: (765) 742-2121
Administrative Offices: (765) 423-2666
Dispatch: (765) 423-2666
Fax: (765) 742-4729
Postal Mail:
CityBus
P.O. Box 588
Lafayette, IN 47902-0588
