Travel Training

What is Travel Training?
Travel training is a free, one-on-one instruction program that teaches residents in West-Lafayette and Lafayette to ride CityBus. Travel training is not occupational therapy, nor is it intended to replace such therapy needed by certain riders. 

Who can use Travel Training?
Anyone interested in learning how to ride CityBus can request travel training.

How to request Travel Training
Contact Katy Dietrich at 765-420-2957 at least one week in advance to schedule a travel training session. Training hours are Monday-Friday between 9a.m.- 5p.m. A CityBus trainer will ride with you to your destination (and back if needed). Contact Katy by e-mail at ridehelp@gocitybus.com for questions, trip-planning assistance, or to schedule travel training.

Travel Training Guidelines

  • At the scheduled time, you are asked to meet the trainer on the sidewalk outside your building/home. The trainer will not come to your doorstep or inside your building.

  • The trainer will accompany you to your destination. He/she will not be responsible for helping you with mobility. You may bring a personal assistant with you if you need help getting on/off a bus or walking to/from the bus-stop.

  • The training is free. However, you are still required to pay the appropriate bus fare to travel.

  • Safety is our top priority. The trainer may suspend the training at any time if the trainer feels there is a risk to your safety or her safety.

NEED IMMEDIATE ASSISTANCE?

Call customer serivce center at
765-742-RIDE (765-742-7433).

Open Monday to Friday 7:30AM to 7:00PM, and Saturdays 10:00AM to 6:00PM.

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